CDT Finansile Dienste values our clients’ and your personal information’s privacy and security. We take our obligation to safeguard your personal information very seriously.
This notice explains how we collect, use, share, and protect your personal information in accordance with the Personal Information Protection Act (POPIA). This notice applies to using our services and any disagreements about your privacy.

Please keep in mind that we reserve the right to change this Notice at any time. Please check this website on a regular basis to stay up to date on any changes. If the changes affect you personally, we will make every effort to contact you directly because it is critical to us that you understand how your personal information is used at all times.  Please make sure that we always have your latest contact details. 

To assist you in understanding this notice, we have included definitions of the terms “personal information” and “process” as used in POPIA:

• Personal information and special personal information include any information relating to a living or juristic person who can be identified. Race, gender, marital status, nationality, age, physical or mental health, disability, language, education, identity number, telephone number, email, postal or street address, biometric information, and financial, criminal, or employment history are a few examples.
• • Process refers to any operation or activity involving personal information, whether automated or not, such as collection, receipt, recording, organization, collation, storage, updating or modification, retrieval, alteration, consultation, use, dissemination by means of transmission, distribution, or making available in any other form, merging, linking, as well as information blocking, degradation, erasure, or destruction.

When you give us information about third parties (for example, your spouse, beneficiaries, and/or dependents), we will use that information to issue a policy/benefit and pursue their legitimate interests. We will also use personal information for the purposes specified in this Notice. You warrant that any personal information you provide us about third parties is accurate and correct, and that you have their permission to share their personal information with us for the purposes outlined in this Privacy Notice or any other related purposes. If you consent on behalf of a person under the age of 18 (a minor), you confirm that you are competent and have the authority to consent on their behalf.

We must process some of your personal information in order to provide you with our products and services, as well as to comply with insurance, tax, and other laws. As an example: When you purchase one of our services or products, we ask for your name, contact information, and payment information in order to complete the transaction. Your personal information is also collected via our website and other channels through which we distribute, communicate, and deliver our services.

We use your personal information for the following purposes:

• recognize you
• process your requests or instructions
• manage your policy
• follow South African laws
• detect and prevent fraud
• offer you other products and services

Because of the nature of our business, we sometimes use other parties like our service providers and administrators who in turn process your personal information.

In order to provide our products and services to you, we may share your personal information with other insurers, industry bodies, credit agencies and our service providers. These are some examples of when we will share your personal information:

• When required by any regulatory authority, such as The Financial Sector Conduct Authority (FSCA).
• When required by legislation or any legal process.
• To protect and defend our rights and property, including our intellectual property.
• When you have given us direct permission to do so. We will never sell your personal Information or share it with other parties for their own marketing use, unless you have given us direct permission.

Please note that we process and collect your personal information when you use our website, contact us electronically or complete a quotation or application form on line.

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and the use of personal information.  We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure. Our security policies and procedures cover:

• Physical security
• Computer and network security;
• Access to personal information
• Security in contracting out activities or functions
• Retention and disposal of information
• Acceptable usage of personal information
• Governance and regulatory issues
• Monitoring access and usage of personal information
• Investigating and reacting to security incidents

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We may wish to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

When you make use of our website, we receive and store information generated by your activities (usage data gathered by cookies) and other information that are automatically collected from your browser or mobile device. Most of this data is generally not personally identifiable. However, some of this data, either alone or when linked with other information, may allow your identity to be discovered. We treat this combined data as personal information and we protect it accordingly.

• Cookies are small text files that are created when you view a website. They gather usage data which includes information about the sites you visited, the number of times you visit, the date, time and length of your visit, which products or services you viewed and which areas of the site you visited. We may assign you one or more unique identifiers to help keep track of your future visits.

• Other information automatically collected may include your IP address, browser type and version, preferred language, geographic location, wireless or Bluetooth technology on your device, operating system and computer platform.

If you don’t want your personal information to be used in this way, you can opt out of the use of cookies, by visiting the following site:

Google at http://www.google.com/policies/privacy/ads/

Contact us
If you have any questions,  please contact us on the details below:

CDT Finansiële Dienste

Physical address: 12 Chris Olivier Road, Groenvlei SH, Bloemfontein, 9301

Email: chris@chrisdutoitbrokers.co.za

Office: +27 (60) 444-9566

FSP 50276